Any good apology has three parts

Any good apology has three parts
1) I'm sorry
2) It's my fault
3) What can I do to make it right ?
Most people forget the third part.

Tell people what you are sorry about and never say you’re ‘sorry’ just to get people off your back. Don’t say it, if you don’t mean it. ~ Cindy Bowman 

Apologizing, on the other hand, does not always mean that one agrees with the other person or people; it just means that one cares more about the integrity of the relationship than one’s ego. ~ John Taylor 

If you are wrong, admit it. You will earn respect from those around you. 1. Be kind! Consider how you would want to be treated. Even “little white lies” are considered untruths and have damaging repercussions. Others will lose faith in you. 2. No matter how uncomfortable it is to be backed into s corner. Never give in to “throwing someone else under the bus” to make yourself look better. Trust is an earned “gift not an entitlement. Our true character shows in how we treat others. ~ Jill Newsom